Shipping time

  • Local orders take up to 7 business days to be delivered to you and we ship within 1 business days.
  • Orders placed before 10 am will be SHIPPED on the same day.
  • Orders may be delayed during high traffic promotions.

Shipping cost:

  • FREE in Cape Town Western Cape.

Terms & Conditions

Delivery times
The delivery times only serves as an indication, as all shipments will only be dispatched once pay fast clearance is received.
Major Centers: You will receive your order within 10 working days. Deliveries are made Monday to Friday, 8:30 am to 17:00 pm.
Outlying Areas: 5 – 7 working days, Monday to Friday, from collection of shipment.
If you place your order before 10am it will still be dispatched the same day. Delivery can take between 5-7 days.

Order returns

If your shipment is damaged please email an image of the damaged product to: tian@microgridenergy.co.za
If you are for any reason dissatisfied with your online purchase, you can return the order back to us within seven working days, the product must be unopened and in a salable condition.

For verification purposes, the person accepting delivery at the delivery address may be required to produce a form of identification. Any person other than yourself who receives the products at the delivery address is presumed to be authorised to accept delivery on your behalf.
Please email all delivery queries to: tian@microgridenergy.co.za

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